Privacy Policy

At “Whillet Inc”, we are committed to protecting your privacy and providing a safe and secure experience when you use our Carment payment services (the "Services"). This Privacy Policy describes how we collect, use, and share personal information of users of our Services. It also describes your rights and choices regarding your personal information.

We take your privacy seriously and follow industry best practices to ensure that your personal information is protected. We also comply with applicable laws and regulations, such as the California Consumer Privacy Act (CCPA) in the United States.

By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please contact us at [email protected] or [email protected]

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed of our practices regarding the collection, use, and sharing of personal information.

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at [email protected] or [email protected]


What Personal Information We Collect

We collect personal information from you when you use our Services, such as when you create an account, make a payment, or contact customer support. The types of personal information we collect may include:

Business company data (Dealerships or other partners):
  • Company name
  • Legal business name
  • Employer Identification Number (EIN)
  • Company Type
  • Industry
  • Legal / Business address
  • Contact phone number
  • Contact email
  • List of owners:
  • Ownership share: %
  • Citizenship status
  • Date of birth
  • Permanent address
  • Phone number
  • Valid Government issued document Id
  • Company formation documents - Verified Government issued document

Personal data: (Beneficial owners, Car sellers and other persons):
  • First Name and Last Name
  • Residential Address
  • Email address
  • Phone number
  • Payment card information (If Push-to-debit card payment method is preferred), limited by Primary Account Number (PAN), and it refers to the unique identification number assigned to a bank card, such as a credit or debit card. The PAN is typically a 16-digit number that appears on the front of the card. It serves as a way to identify the cardholder's account and facilitate transactions, and Card Expiration Date. Card Verification code/Card Verification Value such as CVC/CVV information IS NOT collected or stored
  • Bank account information (If RTP/ACH payment method is preferred) limited by Routing number, Bank Account number, Account name, Account Type
  • Social Security number or taxpayer identification number
  • Driving License number or other Government-issued identification (including document scan)
  • Date of birth
  • Car data (VIN, Make, Model, Year, Odometer, Title #, Title scan, Car amount)

We may also collect non-personal information, such as browser type, device type, IP address, and referral source. This information is used to analyze trends, administer our website, track user movements, and gather demographic information.

In some cases, we may collect personal information from third-party sources, such as credit bureaus, to verify your identity or prevent fraud.

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] , and we will take steps to delete the information as soon as possible.

It is important to note that you are not required to provide us with personal information to use our Services, but if you choose not to provide certain information, you may not be able to access certain features or services.


How We Use Personal Information

We use personal information we collect for a variety of purposes, including:

  • Processing payments and fulfilling transactions
  • Preventing fraud and other prohibited activities
  • Responding to customer service requests and inquiries
  • Improving our Services and customer experience
  • Complying with legal and regulatory requirements

We may also use personal information to communicate with you about our Services, such as to provide updates or information about your account.

We do not sell or rent personal information to third parties. However, we may share personal information with third-party service providers who assist us in providing the Services, such as payment processors or regulatory agencies. We require these third parties to adhere to our privacy and security standards and limit their use of personal information to the purposes for which it was provided.

We may also disclose personal information if we believe it is necessary to comply with legal or regulatory requirements, enforce our agreements, or protect the rights, property, or safety of ourselves or others.

It is important to note that we may de-identify or aggregate personal information and use it for research or statistical purposes, in which case it would no longer be considered personal information under applicable law.

How We Protect Personal Information

We take the security of your personal information seriously and have implemented a variety of technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Use of firewalls and intrusion detection systems
  • Regular vulnerability assessments and security testing
  • Access controls and monitoring of data access
  • Employee training and awareness programs

Despite our best efforts, no security measures are foolproof, and we cannot guarantee the security of your personal information. If you believe your account or personal information has been compromised, please contact us immediately at [email protected]

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The length of time we retain personal information depends on the type of information and the purposes for which we use it.

We may retain personal information for a longer period of time if we have a legitimate business need, such as to comply with regulatory requirements or to maintain security and prevent fraud.

When we no longer need personal information, we will securely delete or destroy it in a manner designed to prevent unauthorized access or disclosure.

Please note that if you request the deletion of your personal information, we may not be able to provide our Services to you or we may need to limit the services we provide to you.


Your Rights and Choices

You have certain rights and choices regarding your personal information. Please note that these rights and choices may be subject to limitations and exceptions under applicable law.

  • Access and Correction: You have the right to access and receive a copy of the personal information we hold about you. You also have the right to request that we correct or update any inaccurate or incomplete personal information.

  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of your personal information.

  • Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit your personal information to another controller where technically feasible.

  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

  • Do Not Track: Some web browsers have a "Do Not Track" feature that allows you to tell websites that you do not want your online activities tracked. We do not currently respond to Do Not Track signals.

Please note that some of these rights and choices may be limited or unavailable in certain circumstances, such as where we are required or permitted by law to retain your personal information.

How We Share Personal Information

We may share personal information with third parties for a variety of purposes, including:

  • Service Providers: We may share personal information with third-party service providers who assist us in providing the Services, such as payment processors, identity verification services, or fraud prevention services. These third parties are required to adhere to our privacy and security standards and limit their use of personal information to the purposes for which it was provided.

  • Compliance with Legal and Regulatory Requirements: We may disclose personal information if we believe it is necessary to comply with legal or regulatory requirements, enforce our agreements, or protect the rights, property, or safety of ourselves or others.

  • Corporate Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring or surviving entity.

  • Other Third Parties: We may share personal information with other third parties with your consent or as otherwise permitted by applicable law.

It is important to note that we do not sell or rent personal information to third parties.

We may also share non-personal information, such as aggregated or de-identified data, with third parties for research or statistical purposes.

International Data Transfers

Our Services are operated from the United States, and personal information may be stored or processed in the United States or other countries. If you are accessing our Services from outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

We take steps to ensure that your personal information receives an adequate level of protection when transferred outside of your country, including by entering into appropriate data transfer agreements with our service providers or ensuring that they are certified under the EU-U.S. Privacy Shield or similar frameworks.

Collection and Use of Non-Personal Information

In addition to personal information, we may collect and use non-personal information for a variety of purposes. Non-personal information does not directly identify or relate to an individual.

The types of non-personal information we may collect include:

  • Device Information: We may collect information about the device you use to access our Services, such as the type of device, operating system, and browser.

  • Usage Information: We may collect information about how you use our Services, such as the pages you visit, the features you use, and the actions you take.

  • Referral Information: We may collect information about the websites or apps that referred you to our Services.

  • Demographic Information: We may collect information about your age, gender, and location.

We may use non-personal information to analyze trends, administer our website, track user movements, and gather demographic information. We may also use non-personal information for research or statistical purposes, in which case it would no longer be considered non-personal information.

We may share non-personal information with third parties for research or statistical purposes, or to improve our Services and customer experience.

It is important to note that we may link non-personal information with personal information in order to provide you with a more personalized experience or to better understand your preferences and interests. When we combine non-personal information with personal information, we treat the combined information as personal information in accordance with this Privacy Policy.

Cookies and Other Technologies

We and our third-party service providers may use cookies and other technologies to collect and store information about your use of our Services. Cookies are small text files that are stored on your device when you visit a website. Other technologies we may use include web beacons, pixels, and similar technologies.

We use cookies and other technologies for a variety of purposes, including:

  • Authentication: We use cookies to remember your login information so you don't have to enter it every time you use our Services.

  • Preferences: We use cookies to remember your preferences, such as your language or currency preferences.

  • Analytics: We use cookies and other technologies to analyze how our Services are used and to monitor the performance of our Services.

  • Advertising: We may use cookies and other technologies to serve you with personalized advertisements based on your interests and browsing history.

You can control the use of cookies and similar technologies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our Services.

We may also use third-party cookies and other technologies to support our advertising and analytics efforts. These third-party service providers may use cookies and other technologies to collect information about your use of our Services and other websites, and may combine this information with other data they have collected about you.


Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy only applies to our Services and does not apply to any third-party websites or services. We encourage you to read the privacy policies and terms of service of any third-party websites or services you visit.

We are not responsible for the privacy practices or content of any third-party websites or services. We do not endorse or make any representations about third-party websites or services. If you choose to access a third-party website or service, you do so at your own risk.

We may use third-party services to help us provide and improve our Services, such as analytics providers or advertising networks. These third-party service providers may collect information about your use of our Services and other websites or services, and may use this information to provide us with reports or to serve you with personalized advertisements.

It is important to note that we do not control the data collection and use practices of third-party service providers. We encourage you to review the privacy policies and opt-out mechanisms of these third-party service providers.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

If you are a parent or legal guardian and believe that your child under the age of 13 has provided personal information to us without your consent, please contact us at [contact information] so that we can take steps to delete the information.

We encourage parents and legal guardians to monitor their children's use of the internet and to help enforce this Privacy Policy by instructing their children never to provide personal information through our Services without their permission.


California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have certain privacy rights, including the right to know what personal information we collect about them, the right to request deletion of their personal information, and the right to opt-out of the sale of their personal information.

If you are a California resident and would like to exercise your privacy rights, please contact us at [email protected] or [email protected]. We may need to verify your identity before processing your request.

  • Right to Know: You have the right to request that we disclose what personal information we collect about you, the categories of personal information we collect, the sources of personal information we collect, and the purposes for which we use your personal information.

  • Right to Delete: You have the right to request that we delete your personal information. Please note that we may not be able to delete all of your personal information if it is necessary to comply with our legal obligations or for other reasons permitted by law.

  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not currently sell personal information, but we may do so in the future. If we do, we will provide you with the opportunity to opt-out.

We will not discriminate against you for exercising your privacy rights. However, we may need to limit the services we provide to you if we cannot verify your identity or if you request the deletion of personal information that we need to provide our Services.

Please note that we do not share your personal information with third parties for their direct marketing purposes unless you give us permission to do so.


Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at [email protected] and [email protected]


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.